Information security

I. Purpose of collecting information:

EURORACK MECHANICAL JOINT STOCK COMPANY understands the importance and respects the right to privacy of personal information (“Information”) of visitors to the website eurorack.com.vn. The Information Security Policy will provide an overview of the purpose of information collection; scope and method of collecting information; scope of use, target audience, information storage time; third party links and products on the website; Commitment to information security; user rights and responsibilities; Information and contact methods are stated in this Policy.

This policy is applied when users access the website eurorack.com.vn, meaning the user agrees to the terms that Eurorack stipulates in this Policy (including supplements and modifications from time to time). point).

Depending on the situation and actual security needs, Eurorack may adjust this Policy, so when accessing the website, users should regularly check the Policy Information for the latest updates.

II. Scope of information use

Eurorack collects User Information mainly for support purposes, maintaining contact with Users such as:

1. Maintain contact with users, answer Users' questions related to Eurorack's products, services, stocks, and investors;

2. Evaluate and analyze the market, customers, products and services of Eurorack

3. Eurorack collects Information to serve the purposes of improving the quality of products and services such as:

- Identify visitors, Eurorack's website;

- Analyze and optimize Eurorack websites;

- Other content that Eurorack is allowed to use Information that is not contrary to the provisions of law.

III. Scope of information collection

1. User information that Eurorack will collect includes:

a) Full name;

b) Phone number;

c) Email;

d) Address;

2. For other specific collection purposes, from time to time Eurorack may request users to provide additional Information to ensure the user's own use or ensure contact between Eurorack and the user. Can be used clearly and conveniently.

3. Regarding the scope of Information collection mentioned in this Policy, users have the option to provide or refuse to provide Information to Eurorack.

IV. Information storage time

User personal data will be stored until cancellation is requested by the customer. In all cases, member personal information will be kept confidential on the server of Website eurorack.com.vn.

* Address of the unit that collects and manages personal information

EURORACK MECHANICAL JOINT STOCK COMPANY

Head office address: 5/3 Doan Thi Diem, Ward 1, Phu Nhuan District, Ho Chi Minh City, Vietnam

V. Means and tools for users to access and edit their personal data.

- Users have the right to check, update, and adjust their personal information by logging into their account and editing personal information or asking the Eurorack.com.vn website management to do this. .

- Users have the right to submit complaints about personal information disclosure to third parties to the Eurorack.com.vn website administrator. When receiving these responses, the website management board confirms the information, is responsible for answering the reasons and instructs users to restore and re-secure the information.

  BECAUSE. Committed to protecting customer information

- Members' personal information on Eurorack.com.vn is committed to absolute confidentiality according to Eurorack.com.vn's personal information protection policy. The collection and use of each member's information is only carried out with that user's consent, unless otherwise prescribed by law.

- Do not use, transfer, provide or disclose to any third party the member's personal information without the member's consent.

- In case the information server is attacked by hackers leading to loss of personal data, Eurorack.com.vn will be responsible for reporting the incident to the investigating authorities for timely handling and notification. let members know.

- Absolutely secure all members' online transaction information, including digitized invoice and voucher information in the secure central data area of Eurorack.com.vn.

VII. Process for handling complaints related to customer personal information

- Site members have the right to send complaints about issues related to personal information on the Eurorack site to the website Administration Board via: Phone: (+84)28 39 953 088; Or email: info@eurorack.vn